FAQ

1) Do you have an option for return of the product bought on your website?

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

2) Within what period of time will I get my refund if I return the product?

If your return case was approved, you’ll be automatically refunded on your original payment method within 10 business days

3) What locations do you ship to?

We are currently offering free worldwide shipping on every order! 

4) How long does an order take to arrive once it is shipped?

All orders are processed & shipped as soon as possible through many of our domestic and international warehouses, depending on the fastest shipping method available to your location. We typically take 1-3 business days for handling & processing your order. The typical delivery time frame is anywhere from 6-30 business days.

5) What will happen if I didn't receive my order?

If your package does not arrive you are eligible for a refund or replacement. Please reach out to info@plaid-eshop.com for additional assistance in this matter.